Fbf77 Privacy Policy — Your data is completely safe with us

1. Introduction

Welcome to fbf77. We are a trusted online gaming platform in Bangladesh, and protecting our members' privacy is our highest priority. This Privacy Policy explains what information fbf77 collects, how it is used, and what steps we take to keep your data secure.

By using the fbf77 website or app, you are considered to have agreed to this Privacy Policy. Please read it in full before creating an account. We want you to enjoy our platform with complete peace of mind.

This Privacy Policy applies to the fbf77.pro website and all associated services and products. Members will be notified of any changes, and the date of the latest update will always be displayed at the top of the page.

2. Information We Collect

Fbf77 collects certain information to deliver its services, verify identity, and maintain a safe gaming environment. Each category is detailed below.

A) Information provided at registration:

• Full name and date of birth
• Mobile number and email address
• Residential address and country
• Preferred language and currency
• ID document details (where verification is required)

B) Information collected during transactions:

• Mobile banking account number (Mobile Banking/Nagad/Rocket)
• Deposit and withdrawal amounts and timestamps
• Transaction Reference Number
• Payment method history

C) Automatically collected information:

• IP Address & Device Type
• Browser and operating system information
• Site Access Times & Session Duration
• Game history and betting patterns
• Cookies & Local Storage Data

3. Use of Information

Fbf77 uses collected data only for specific purposes and never for anything beyond what is necessary. The key purposes are outlined below:

• Verifying identity for account creation and management.
• Processing all financial transactions, including deposits and withdrawals.
• Ensuring platform security and preventing fraud.
• Providing customer service and resolving issues.
• Sending relevant bonus and promotional offers (subject to your consent).
• Complying with legal obligations and fulfilling requests from regulatory bodies.
• Monitoring responsible gaming and supporting players showing signs of problem gambling.
• Improving platform performance and developing new features.

4. Data Retention & Duration

Fbf77 stores your data on secure servers. Retention periods vary depending on the type of data and applicable legal requirements.

• Account data: retained for the duration of the account and for a minimum of 5 years after closure.
• Financial transaction records: retained for a minimum of 7 years as required by law.
• Game logs and session data: up to 3 years.
• Cookie data: depending on cookie type, retained for a maximum of 2 years.
• Customer support conversations: up to 2 years.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be identified. Certain data may need to be retained longer due to legal obligations.

5. Data Sharing & Disclosure

Fbf77 generally does not share your personal information externally. However, limited data may be shared in the specific circumstances described below:

Lawful basis for sharing data:

• Payment processors: Necessary transaction details are shared with Mobile Banking/Nagad/Rocket to complete payments.
• Game software providers: Certain technical information may be shared for game operation purposes.
• Legal Authorities: Information is provided in response to court orders or valid requests from regulatory authorities.
• Fraud investigations: Information may be shared with law enforcement agencies to assist in criminal investigations.
• Business acquisition: In the event of a change in company ownership, the new owner may have access to the data.

Outside of the cases mentioned above, fbf77 does not share your information with any third parties. All third-party service providers are contractually bound to comply with our privacy standards.

6. Cookies Policy

Fbf77 uses cookies to ensure the website functions properly. Cookies are small text files stored on your device that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions, saving language preferences, and ensuring security.
• Performance cookies: Used to analyze which sections of the site are most frequently visited.
• Functionality cookies: Used to remember your preferences and settings.
• Security cookies: Used to detect and prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

7. Security Measures

Fbf77 uses industry-leading security technology to protect your data. Our multi-layer security system safeguards your information against all types of threats.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no one can view your actual password.
• Two-factor authentication (2FA) is available for suspicious login attempts.
• Regular security audits and penetration testing are conducted.
• Firewalls and intrusion detection systems are kept active at all times.
• Staff access to data is restricted to the minimum necessary.

8. Your Rights

As a fbf77 member, you have several important rights regarding your own data. We respect these rights and are ready to assist with any request.

To exercise any of the rights listed above, please contact our support team. Requests are typically processed within 30 days.

9. Child Protection Policy

Fbf77 is strictly committed to protecting minors from gambling. Our platform is intended for users aged 18 and above only.

• Age verification is in place at the time of registration.
• We do not knowingly collect information from anyone under the age of 18.
• Parents or guardians who have concerns are welcome to contact us.
• If an underage account is identified, it is immediately suspended.

10. Policy Changes

Fbf77 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified through the following channels:

• Pop-up notification upon account login.
• A message will be sent to your registered email or mobile number.
• The last updated date at the top of the page will reflect any changes.

Continued use of fbf77 after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our support team. We are always ready to help.

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Response Time: Typically within 24–48 hours